You can place an order directly from our e-commerce site shop.leparfait.com by registering when you first log in.
We do not accept orders by email or phone. If you encounter any difficulties, do not hesitate to contact our customer service who will guide you step by step.
The weight of an order cannot exceed 25 KG of goods due to acceptance constraints from our carriers. Your order will then be refused by our services and you will be contacted to place an order that we are able to deliver to you.
We deliver in Metropolitan France, Corsica, Belgium and Monaco. The choice of carrier is made in the last step before payment either via Colissimo or via UPS.
Once the order is accepted the average delivery time is 3-4 days. The deadlines are expressed in working days, that is to say from Monday to Saturday inclusive, except public holidays and are given as an indication. In case of problem of the carrier causing the delay of your package, the company Le Parfait can in no way be held responsible.
If you wish to cancel an order please contact our customer service immediately by phone at: +33805360001. If your order has not been processed we will proceed to its cancellation. However if it has already been shipped you will have 14 days after the date of receipt to return it to us, the return costs being at your expense.